The Instalment payment effect on consumer spending

Rhys Ashby, Yi Li, Shahin Sharifi, Jun Yao, Lawrence Ang

Research output: Chapter in Book/Report/Conference proceedingConference abstractpeer-review

Abstract

This research finds that a new instalment payment method offering consumers short-term interest-free payment deferral increases consumer spending (vs. cash and credit cards). Consumers perceive the instalment price as less expensive than the equivalent total price, which subsequently lowers the pain of payment. Ultimately, lower pain of payment increases consumer purchase intention and the choice of more expensive items. Four experiments demonstrate the psychological process underlying the effect of instalment payments on spending, supporting the role of the numerosity heuristic in influencing price perception of instalment prices. The presence of instalment prices increases spending with the instalment payment method, but not spending with credit cards. For retailers, the implication is that offering instalment payments and displaying instalment prices can increase consumer spending. For policymakers, restricting the presentation of instalment prices may be a novel means to prevent consumer overspending
with the instalment payment method.
Original languageEnglish
Title of host publicationSomething different
Subtitle of host publicationANZMAC 2021, Conference Proceedings
EditorsLiliana L. Bove, Simon J. Bell, Abraham Hito
Place of PublicationMelbourne
PublisherThe University of Melbourne
Pages70
Number of pages1
Publication statusPublished - 2021
EventAustralian and New Zealand Marketing Academy Conference (ANZMAC 2021): Something Different - Melbourne, Australia
Duration: 29 Nov 20211 Dec 2021
https://www.anzmac2021.com/

Publication series

NameANZMAC Conference Proceedings
ISSN (Electronic)1447-3275

Conference

ConferenceAustralian and New Zealand Marketing Academy Conference (ANZMAC 2021)
Country/TerritoryAustralia
CityMelbourne
Period29/11/211/12/21
Internet address

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