The Job Demand-Resources (JD-R) model through the eyes of financial advisers: a scoping review

Phoebe Arthur*, Ben Morrison, Joanne K. Earl

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This scoping review examines the job demands and resources impacting financial advisers through the lens of the Job Demands-Resources (JD-R) model. Given the significant challenges facing financial advisers, this review identifies key factors contributing to job stress, satisfaction and turnover in the profession. A comprehensive desktop review and thematic analysis of 53 peer-reviewed articles revealed core job demands such as compliance, emotional strain, and work overload, alongside critical job resources like professional development, support and technology. In addition, personal resources, including self-efficacy and optimism, are explored as potential moderators. The findings offer insights into the complex dynamics within the financial advisory industry, providing a foundation for future studies that may look to enhance job satisfaction and retention.
Original languageEnglish
Number of pages25
JournalAustralian Journal of Management
DOIs
Publication statusE-pub ahead of print - 12 Aug 2025

Keywords

  • financial advisers
  • JD-R model
  • job demands
  • job resources
  • Job Demand-Resources Model
  • personal resources

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