The return of the chatbots

Robert Dale*

*Corresponding author for this work

Research output: Contribution to journalArticle

91 Citations (Scopus)

Abstract

By all accounts, 2016 is the year of the chatbot. Some commentators take the view that chatbot technology will be so disruptive that it will eliminate the need for websites and apps. But chatbots have a long history. So what's new, and what's different this time? And is there an opportunity here to improve how our industry does technology transfer?

Original languageEnglish
Pages (from-to)811-817
Number of pages7
JournalNatural Language Engineering
Volume22
Issue number5
DOIs
Publication statusPublished - 1 Sep 2016
Externally publishedYes

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