The role and functionality of emotions in feedback at university: A qualitative study

Anna D. Rowe; Julie Fitness; Leigh N. Wood

doi:10.1007/s13384-013-0135-7

The role and functionality of emotions in feedback at university: A qualitative study

Anna D. Rowe, Julie Fitness, Leigh N. Wood

Department of Management

Research output: Contribution to journal › Article › peer-review

69 Citations (Scopus)

Abstract

This paper reports on a qualitative study exploring the role and functionality of emotions in feedback. In-depth interview data from students and lecturers at an Australian university are analysed using cognitive appraisal and prototype theory. Results suggest that students experience a range of positive and negative emotions in feedback contexts which function to address both achievement and relational concerns. Practical implications are identified.

Original language	English
Pages (from-to)	283-309
Number of pages	27
Journal	Australian Educational Researcher
Volume	41
Issue number	3
DOIs	https://doi.org/10.1007/s13384-013-0135-7
Publication status	Published - Jul 2014

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abstract = "This paper reports on a qualitative study exploring the role and functionality of emotions in feedback. In-depth interview data from students and lecturers at an Australian university are analysed using cognitive appraisal and prototype theory. Results suggest that students experience a range of positive and negative emotions in feedback contexts which function to address both achievement and relational concerns. Practical implications are identified.",

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The role and functionality of emotions in feedback at university: A qualitative study

Abstract

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