The value of sociotechnical theories for implementation of clinical information systems

Joanne Callen, Andrew Georgiou, Julie Li, Johanna Westbrook

Research output: Chapter in Book/Report/Conference proceedingChapter


The following chapter provides an overview of sociotechnical theories that can be used to understand, design, implement, and evaluate clinical information systems in health care settings. The sociotechnical approach is one that seeks to identify the dynamics between technology and the social, professional, and cultural environment in which it is used. Theories and models covered include: The technology and information technology acceptance models; a multi-level integration framework approach; social cognition theory; theories that propose a fit between individuals, tasks and the technology; diffusion of innovation theory, and a contextual implementation model. The frameworks presented in this chapter are not exhaustive but are most relevant to the complexity of information and communication technology use in health care settings.

Original languageEnglish
Title of host publicationInter-Organizational Information Systems and Business Management: Theories for Researchers
EditorsKishor Vaidya
Place of PublicationHershey, PA
PublisherIGI Global
Number of pages17
ISBN (Electronic)1609607694
ISBN (Print)9781609607685, 9781609607692
Publication statusPublished - 2012
Externally publishedYes

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