@inbook{bd0bdc933c5341819e5bb1e0adeeb5ca,
title = "Toward an institutional perspective of attribution, legitimacy judgment, and trust erosion during an industry-wide crisis: An abstract",
author = "Shijiao Chen and Knight, {John G.} and Hongzhi Gao and Damien Mather",
year = "2017",
doi = "10.1007/978-3-319-68750-6_89",
language = "English",
isbn = "9783319687490",
series = "Developments in Marketing Science: Proceedings of the Academy of Marketing Science",
publisher = "Springer",
pages = "289--290",
editor = "P. Rossi and N. Krey",
booktitle = "Marketing transformation : marketing practice in an ever changing world",
}