Towards a method for creating personas with knowledge and cognitive process for user centered design of a learning application

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

1 Citation (Scopus)

Abstract

Persona, an archetypical user, has been widely used in the IT industry and has been studied by numerous researchers in academia, with the benefits flowing back to industry in the form of trained graduates and better tools. User Centered Design methodology places the end users at the center of design of an application. In this paper, we present a methodology towards the design of a questionnaire for gathering data about knowledge and cognitive process which is used for creating personas for design of an online learning application for professionals and for teaching User Centered Design to students. We tested our personas and found that they represent the target end users for the design purposes. We also present data from two studies about users’ learning approaches and requirements and compare these. In the first study, we present results of our survey with 20 professionals in an educational institution in Australia. In the second study, we present the results of a survey with 272 undergraduate Computing students at an Australian University. The knowledge presented in this paper is useful for the design of learning applications.
Original languageEnglish
Title of host publicationProceedings 2019 IEEE/ACM 12th International Workshop on Cooperative and Human Aspects of Software Engineering
Subtitle of host publicationCHASE 2019
Place of PublicationPiscataway, NJ
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages123-130
Number of pages8
ISBN (Electronic)9781728122397
DOIs
Publication statusPublished - 27 May 2019
Event2019 IEEE/ACM 12th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2019 - Montreal, Canada
Duration: 27 May 201927 May 2019

Conference

Conference2019 IEEE/ACM 12th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2019
CountryCanada
CityMontreal
Period27/05/1927/05/19

Keywords

  • Persona
  • Holistic Persona
  • Conceptual design
  • Learning approaches
  • Knowledge and Cognitive Process
  • Conceptual Design

Fingerprint Dive into the research topics of 'Towards a method for creating personas with knowledge and cognitive process for user centered design of a learning application'. Together they form a unique fingerprint.

Cite this