Towards a readiness model for health 2.0

Payam Sadeghi*, Craig Kuziemsky, Morad Benyoucef

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

2 Citations (Scopus)

Abstract

Enterprise 2.0 applications are changing the way organizations run their business, especially in terms of communication, information sharing and integration capabilities. With Enterprise 2.0, employees become knowledge workers equipped with social tools to better understand the business processes, the services and the customers they are involved with,. This paper explores potential areas for using Enterprise 2.0 in healthcare with the aim of meeting the specific process and collaborative needs of healthcare services. We provide a mapping model which illustrates how Enterprise 2.0 can support specific healthcare processes and future research and recommendations for healthcare organizations based on our model. This research provides the starting point for a health 2.0 readiness model to assess the readiness of a healthcare organization for adopting Enterprise 2.0 technologies.

Original languageEnglish
Title of host publicationMEDES'11
Subtitle of host publicationProceedings of the International Conference on Management of Emergent Digital EcoSystems
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery (ACM)
Pages202-209
Number of pages8
ISBN (Print)9781450310475
DOIs
Publication statusPublished - 2011
Externally publishedYes
EventInternational Conference on Management of Emergent Digital EcoSystems, MEDES'11 - San Francisco, CA, United States
Duration: 21 Nov 201123 Nov 2011

Other

OtherInternational Conference on Management of Emergent Digital EcoSystems, MEDES'11
CountryUnited States
CitySan Francisco, CA
Period21/11/1123/11/11

Keywords

  • Collaborative technologies
  • Enterprise 2.0
  • Health 2.0
  • Healthcare services
  • Mapping model
  • Web 2.0

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