Towards automated logistics service comparison: Decision support for logistics network management

Christopher Klinkmüller*, Stefan Mutke, André Ludwig, Bogdan Franczyk

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

A recurring task when managing logistics networks in which logistics companies jointly offer services is the comparison of logistics services based on their underlying processes. The comparison is necessary for the integration of processes, the selection of logistics providers and the evaluation of a company's performance. Due to a high diversity of logistics services and their properties as well as due to the high amount of services automated logistics service comparison is needed to support this task. This paper presents basic requirements and evaluates the state of the art with regard to these requirements. In addition, an initial solution approach providing a solid base for future work is outlined.

Original languageEnglish
Title of host publicationICEIS 2012 - Proceedings of the 14th International Conference on Enterprise Information Systems
Place of PublicationPortugal
PublisherSciTePress
Pages259-264
Number of pages6
Volume1 DISI
EditionAIDSS/-
ISBN (Print)9789898565105
Publication statusPublished - 2012
Externally publishedYes
Event14th International Conference on Enterprise Information Systems, ICEIS 2012 - Wroclaw, Poland
Duration: 28 Jun 20121 Jul 2012

Other

Other14th International Conference on Enterprise Information Systems, ICEIS 2012
Country/TerritoryPoland
CityWroclaw
Period28/06/121/07/12

Keywords

  • Business process similarity
  • Logistics management
  • Service comparison

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