Abstract
The need for 24-hour emergency care requires emergency department (ED) staff to work in shifts. We observed shift transitions in 5 EDs as part of a study on safety in emergency care. We found the observable characteristics of shift transitions to be highly variable across institutions and dynamically adaptable within shift change episodes. However, across all sites, turnovers were interactional rather than transactional, and highly tailored to the immediate context. The high degree of complexity in the turnovers suggests they are not likely to be adapted to a standardized tool or protocol.
Original language | English |
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Title of host publication | Healthcare Systems Ergonomics and Patient Safety: Human Factor, a Bridge Between Care and Cure - Proceedings of the International Conference HEPS 2005 |
Place of Publication | Abingdon-on-Thames |
Publisher | Taylor & Francis |
Pages | 220-223 |
Number of pages | 4 |
ISBN (Print) | 0415375568, 9780415375566 |
Publication status | Published - 2005 |
Externally published | Yes |
Event | International Conference on Healthcare Systems Ergonomics and Patient Safety: Human Factor, a Bridge Between Care and Cure, HEPS 2005 - Florence, Italy Duration: 30 Mar 2005 → 2 Apr 2005 |
Other
Other | International Conference on Healthcare Systems Ergonomics and Patient Safety: Human Factor, a Bridge Between Care and Cure, HEPS 2005 |
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Country/Territory | Italy |
City | Florence |
Period | 30/03/05 → 2/04/05 |