@inproceedings{7ecbaf28028142efb22536a90977adcc,
title = "Treating investors as customers",
author = "Petra Bouvain and Stephen Chen",
year = "2006",
language = "English",
isbn = "1921047348",
pages = "1--18",
editor = "{Di Milia}, L. and J. Kennedy",
booktitle = "Australian and New Zealand Academy of Management, Conference",
publisher = "Australian and New Zealand Academy of Management",
address = "Australia",
note = "Australian and New Zealand Academy of Management Conference (20th : 2006) ; Conference date: 06-12-2006 Through 09-12-2006",
}