Trust management of services in cloud environments: Obstacles and solutions

Talal H. Noor*, Quan Z. Sheng, Sherali Zeadally, Jian Yu

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

158 Citations (Scopus)


Trustmanagement is one of themost challenging issues in the emerging cloud computing area. Over the past few years, many studies have proposed different techniques to address trust management issues. However, despite these past efforts, several trust management issues such as identification, privacy, personalization, integration, security, and scalability have been mostly neglected and need to be addressed before cloud computing can be fully embraced. In this article, we present an overview of the cloud service models and we survey the main techniques and research prototypes that efficiently support trust management of services in cloud environments. We present a generic analytical framework that assesses existing trust management research prototypes in cloud computing and relevant areas using a set of assessment criteria. Open research issues for trust management in cloud environments are also discussed.

Original languageEnglish
Article number12
Pages (from-to)1-30
Number of pages30
JournalACM Computing Surveys
Issue number1
Publication statusPublished - Oct 2013
Externally publishedYes


  • Cloud computing
  • Credentials
  • Credibility
  • Policy
  • Privacy
  • Reputation
  • Security
  • Service-oriented computing
  • Trust management
  • Trust prediction


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