Trust management towards service-oriented applications

Yan Wang*, Kwei Jay Lin, Duncan S. Wong, Vijay Varadharajan

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

39 Citations (Scopus)


In service-oriented computing (SOC) environments, service clients interact with service providers for services or transactions. From the point view of service clients, the trust status of a service provider is a critical issue to consider, particularly when the service provider is unknown to them. Typically, the trust evaluation is based on the feedback on the service quality provided by service clients. In this paper, we first present a trust management framework that is event-driven and rule-based. In this framework, trust computation is based on formulae. But rules are defined to determine which formula to use and what arguments to use, according to the event occurred during the transaction or service. In addition, we propose some trust evaluation metrics and a formula for trust computation. The formula is designed to be adaptable to different application domains by setting suitable arguments. Particularly, the proposed model addresses the incremental characteristics of trust establishment process. Furthermore, we propose a fuzzy logic based approach for determining reputation ranks that particularly differentiates new service providers and old (long-existing) ones. This is further incentive to new service providers and penalize poor quality services from service providers. Finally, a set of empirical studies has been conducted to study the properties of the proposed approaches, and the method to control the trust changes in both trust increment and decrement cases. The proposed framework is adaptable for different domains and complex trust evaluation systems.

Original languageEnglish
Pages (from-to)129-146
Number of pages18
JournalService Oriented Computing and Applications
Issue number2
Publication statusPublished - Jun 2009


Dive into the research topics of 'Trust management towards service-oriented applications'. Together they form a unique fingerprint.

Cite this