Understanding datafication effects of open government information systems - A contemporary systems thinking approach

Olivera Marjanovic, Dubravka Cecez-Kecmanovic

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Abstract

This paper contributes to an improved understanding of datafication effects of open government Information Systems (IS). We focus on a particular category of these IS that is designed to provide open performance data of a public sector (education, health, social services) in the name of accountability and transparency. While acknowledging possible positive datafication effects, in this paper we investigate the negative ones caused by propagation and reuse of open performance data. Using contemporary systems thinking as a theoretical lens, we identify three main types of datafication mechanisms, explain their underlying systemic manifestations and illustrate their societal effects. Drawing insights from a longitudinal research case study of a large-scale open government IS in Australia, we ‘unpack’ mutually-shaping relationships between technology and human behavior, reinforced by various feedback loops within a wider societal system.
Original languageEnglish
Title of host publicationHICSS 2017
Subtitle of host publicationProceedings of the 50th Hawaii International Conference on System Sciences
EditorsTung X. Bui
Place of PublicationHonolulu, HI
PublisherUniversity of Hawaii at Manoa
Pages2731-2740
Number of pages10
ISBN (Electronic)9780998133102
DOIs
Publication statusPublished - 2017
Externally publishedYes
EventAnnual Hawaii International Conference on System Sciences (50th : 2017) - Big Island, Hawaii, United States
Duration: 3 Jan 20177 Jan 2017

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences

Conference

ConferenceAnnual Hawaii International Conference on System Sciences (50th : 2017)
Country/TerritoryUnited States
CityBig Island, Hawaii
Period3/01/177/01/17

Bibliographical note

Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

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