Understanding preparedness for information system (IS) disasters in Australian public sector organizations

A comparative case study approach

Naveen Sharma*, Paul Couchman, Yuk Kuen Wong, Luke Houghton

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

Abstract

Organisational preparedness for information system (IS) disasters has been under-researched in Australia (notably for public sector organizations). IS related failures in organisations come in many forms like people, processes, technology or computer data centre facilities. However, the way in which managers' deal with risk has been largely overlooked by most of the public sector literature, and the emphasis remains with the details of accountability and control. Many management approaches have evolved since the industrial revolution which focussed on the major issue facing organisations in different eras, but over time organisational environments have become more complex, such that no single management approach could be described as ideal. Activities such as, project management, software development and risk management require some form of structure and discipline. While structured methods (rational, normative or prescriptive) remain popular, there is growing evidence that practitioners are not using them. This adds weight to the argument that the normative view of decision-making while being idealist is unrealistic and is not what happens in practice. This paper describes the research to be undertaken which will contribute to the discussion on decision-making frameworks in public sector organisations in developing risk management strategies to address possible disasters arising from IS failures.

Original languageEnglish
Title of host publicationPACIS 2008 - 12th Pacific Asia Conference on Information Systems: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region
Publication statusPublished - 2008
Event12th Pacific Asia Conference on Information Systems: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region, PACIS 2008 - Suzhou, China
Duration: 3 Jul 20087 Jul 2008

Other

Other12th Pacific Asia Conference on Information Systems: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region, PACIS 2008
CountryChina
CitySuzhou
Period3/07/087/07/08

Keywords

  • Disaster
  • Information systems
  • Public sector
  • Risk

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