Understanding the components of AI literacy at the individual, group and organisational level: an organisational learning perspective

Zilin Jiang; Babak Abedin; Olivera Marjanovic

Understanding the components of AI literacy at the individual, group and organisational level: an organisational learning perspective

Zilin Jiang^*, Babak Abedin, Olivera Marjanovic

^*Corresponding author for this work

Department of Actuarial Studies and Business Analytics

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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Abstract

AI literacy is a holistic concept that refers to the proficiency needed for critically using and evaluating AI, as well as effectively using AI for value-adding activities. While recent research has started to explore the concept of AI literacy and its potential impacts on business outcomes, the majority have focused solely on the individual level. This approach leaves a significant gap in comprehensive understanding of AI literacy at different levels. Considering this gap, this study proposes the following research question: What are the components of AI literacy at the individual, group, and organisational level? To answer this question, this study conducts a systematic literature review to collect 24 articles and synthesize them from the organisational learning theory lens. This paper identifies an initial set of key components of AI literacy at three levels, and the outcomes of this research are expected to contribute both the academic literature and practical applications.

Original language	English
Title of host publication	ACIS 2024 Proceedings
Subtitle of host publication	Australasian Conference on Information Systems: Digital Futures for a Sustainable Society
Place of Publication	Canberra
Publisher	AIS Electronic Library (AISeL)
Pages	1-9
Number of pages	9
Publication status	Published - 2024
Event	Australasian Conference on Information Systems 2024 - University of Canberra, Canberra, Australia Duration: 4 Dec 2024 → 6 Dec 2024 Conference number: 35th https://acis.aaisnet.org/acis2024/

Conference

Conference	Australasian Conference on Information Systems 2024
Abbreviated title	ACIS 2024
Country/Territory	Australia
City	Canberra
Period	4/12/24 → 6/12/24
Other	Digital Futures for a Sustainable Society
Internet address	https://acis.aaisnet.org/acis2024/

Bibliographical note

Copyright © 2024 Zilin Jiang, Babak Abedin and Olivera Marjanovic. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

AI literacy
AI skills
Organisational learning theory
Systematic literature review

Access to Document

Publisher version (open access)Final published version, 366 KBLicence: CC BY-NC

https://aisel.aisnet.org/acis2024/83/

Cite this

Jiang, Z., Abedin, B., & Marjanovic, O. (2024). Understanding the components of AI literacy at the individual, group and organisational level: an organisational learning perspective. In ACIS 2024 Proceedings: Australasian Conference on Information Systems: Digital Futures for a Sustainable Society (pp. 1-9). AIS Electronic Library (AISeL). https://aisel.aisnet.org/acis2024/83/

@inproceedings{718c5bfbd5374fbdbc83f8d25bc6c9be,

title = "Understanding the components of AI literacy at the individual, group and organisational level: an organisational learning perspective",

abstract = "AI literacy is a holistic concept that refers to the proficiency needed for critically using and evaluating AI, as well as effectively using AI for value-adding activities. While recent research has started to explore the concept of AI literacy and its potential impacts on business outcomes, the majority have focused solely on the individual level. This approach leaves a significant gap in comprehensive understanding of AI literacy at different levels. Considering this gap, this study proposes the following research question: What are the components of AI literacy at the individual, group, and organisational level? To answer this question, this study conducts a systematic literature review to collect 24 articles and synthesize them from the organisational learning theory lens. This paper identifies an initial set of key components of AI literacy at three levels, and the outcomes of this research are expected to contribute both the academic literature and practical applications.",

keywords = "AI literacy, AI skills, Organisational learning theory, Systematic literature review",

author = "Zilin Jiang and Babak Abedin and Olivera Marjanovic",

note = "Copyright {\textcopyright} 2024 Zilin Jiang, Babak Abedin and Olivera Marjanovic. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.; Australasian Conference on Information Systems 2024<br/>, ACIS 2024 ; Conference date: 04-12-2024 Through 06-12-2024",

year = "2024",

language = "English",

pages = "1--9",

booktitle = "ACIS 2024 Proceedings",

publisher = "AIS Electronic Library (AISeL)",

url = "https://acis.aaisnet.org/acis2024/",

}

Jiang, Z , Abedin, B & Marjanovic, O 2024, Understanding the components of AI literacy at the individual, group and organisational level: an organisational learning perspective. in ACIS 2024 Proceedings: Australasian Conference on Information Systems: Digital Futures for a Sustainable Society. AIS Electronic Library (AISeL), Canberra, pp. 1-9, Australasian Conference on Information Systems 2024
, Canberra, Australian Capital Territory, Australia, 4/12/24. <https://aisel.aisnet.org/acis2024/83/>

Understanding the components of AI literacy at the individual, group and organisational level: an organisational learning perspective. / Jiang, Zilin ; Abedin, Babak ; Marjanovic, Olivera.
ACIS 2024 Proceedings: Australasian Conference on Information Systems: Digital Futures for a Sustainable Society. Canberra: AIS Electronic Library (AISeL), 2024. p. 1-9.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

TY - GEN

T1 - Understanding the components of AI literacy at the individual, group and organisational level

T2 - Australasian Conference on Information Systems 2024<br/>

AU - Jiang, Zilin

AU - Abedin, Babak

AU - Marjanovic, Olivera

N1 - Conference code: 35th

PY - 2024

Y1 - 2024

N2 - AI literacy is a holistic concept that refers to the proficiency needed for critically using and evaluating AI, as well as effectively using AI for value-adding activities. While recent research has started to explore the concept of AI literacy and its potential impacts on business outcomes, the majority have focused solely on the individual level. This approach leaves a significant gap in comprehensive understanding of AI literacy at different levels. Considering this gap, this study proposes the following research question: What are the components of AI literacy at the individual, group, and organisational level? To answer this question, this study conducts a systematic literature review to collect 24 articles and synthesize them from the organisational learning theory lens. This paper identifies an initial set of key components of AI literacy at three levels, and the outcomes of this research are expected to contribute both the academic literature and practical applications.

AB - AI literacy is a holistic concept that refers to the proficiency needed for critically using and evaluating AI, as well as effectively using AI for value-adding activities. While recent research has started to explore the concept of AI literacy and its potential impacts on business outcomes, the majority have focused solely on the individual level. This approach leaves a significant gap in comprehensive understanding of AI literacy at different levels. Considering this gap, this study proposes the following research question: What are the components of AI literacy at the individual, group, and organisational level? To answer this question, this study conducts a systematic literature review to collect 24 articles and synthesize them from the organisational learning theory lens. This paper identifies an initial set of key components of AI literacy at three levels, and the outcomes of this research are expected to contribute both the academic literature and practical applications.

KW - AI literacy

KW - AI skills

KW - Organisational learning theory

KW - Systematic literature review

M3 - Conference proceeding contribution

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BT - ACIS 2024 Proceedings

PB - AIS Electronic Library (AISeL)

CY - Canberra

Y2 - 4 December 2024 through 6 December 2024

ER -

Understanding the components of AI literacy at the individual, group and organisational level: an organisational learning perspective

Abstract

Conference

Bibliographical note

Keywords

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Cite this