Unforseen opportunity

improved services migrate from document supply to distance education

Kathryn Pearson

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

    17 Downloads (Pure)

    Abstract

    This paper will discuss the progress of the LIDDAS Project in Australia, concentrating on its implementation at Macquarie University Library. LIDDAS stands for Local Interlending and Document Delivery Administration System, an Australian project aimed at automating the interlibrary loan process and delivering vastly improved services to library customers. The paper will track Macquarie's involvement in the project, focusing on the challenges and particularly the opportunities brought about by the project. The project has been a lengthy one and there is no doubt that our aims in implementing the software have evolved as changes in higher education have impacted on the type of services expected from academic libraries. The paper will consider some of these changes and discuss how they have caused us to re-think our strategies for implementing the software.
    Original languageEnglish
    Title of host publicationBreaking barriers
    Subtitle of host publicationreaching users in a digital world : 8th interlending and document supply : international conference Canberra, Australia, 28-31 October 2003.
    Place of PublicationCanberra, ACT
    PublisherNational Library of Australia
    Publication statusPublished - 2003
    Event8th Interlending and document supply international conference - Canberra, ACT
    Duration: 28 Oct 200331 Oct 2003

    Conference

    Conference8th Interlending and document supply international conference
    CityCanberra, ACT
    Period28/10/0331/10/03

    Keywords

    • interlibrary loans
    • document delivery
    • academic libraries

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