TY - JOUR
T1 - Usability evaluation of an emergency department information system prototype designed using cognitive systems engineering techniques
AU - Clark, Lindsey N.
AU - Benda, Natalie C.
AU - Hegde, Sudeep
AU - McGeorge, Nicolette M.
AU - Guarrera-Schick, Theresa K.
AU - Hettinger, A. Zachary
AU - LaVergne, David T.
AU - Perry, Shawna J.
AU - Wears, Robert L.
AU - Fairbanks, Rollin J.
AU - Bisantz, Ann M.
PY - 2017/4/1
Y1 - 2017/4/1
N2 - This article presents an evaluation of novel display concepts for an emergency department information system (EDIS) designed using cognitive systems engineering methods. EDISs assist emergency medicine staff with tracking patient care and ED resource allocation. Participants performed patient planning and orientation tasks using the EDIS displays and rated the display's ability to support various cognitive performance objectives along with the usability, usefulness, and predicted frequency of use for 18 system components. Mean ratings were positive for cognitive performance support objectives, usability, usefulness, and frequency of use, demonstrating the successful application of design methods to create useful and usable EDIS concepts that provide cognitive support for emergency medicine staff. Nurse and provider roles had significantly different perceptions of the usability and usefulness of certain EDIS components, suggesting that they have different information needs while working.
AB - This article presents an evaluation of novel display concepts for an emergency department information system (EDIS) designed using cognitive systems engineering methods. EDISs assist emergency medicine staff with tracking patient care and ED resource allocation. Participants performed patient planning and orientation tasks using the EDIS displays and rated the display's ability to support various cognitive performance objectives along with the usability, usefulness, and predicted frequency of use for 18 system components. Mean ratings were positive for cognitive performance support objectives, usability, usefulness, and frequency of use, demonstrating the successful application of design methods to create useful and usable EDIS concepts that provide cognitive support for emergency medicine staff. Nurse and provider roles had significantly different perceptions of the usability and usefulness of certain EDIS components, suggesting that they have different information needs while working.
KW - Electronic department information systems
KW - Human factors methods
KW - Patient tracking systems
KW - Usability
UR - http://www.scopus.com/inward/record.url?scp=85007550929&partnerID=8YFLogxK
U2 - 10.1016/j.apergo.2016.12.018
DO - 10.1016/j.apergo.2016.12.018
M3 - Article
C2 - 28166896
AN - SCOPUS:85007550929
SN - 0003-6870
VL - 60
SP - 356
EP - 365
JO - Applied Ergonomics
JF - Applied Ergonomics
ER -