Using capacity management to address issues of airport management

Vicki Baard, Ted Watts

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


Airport management has undergone a dramatic transformation over the past 30 years. This development resulted from a combination of deregulation and privatisation, which required a greater focus on financial matters. This in turn has changed airport management culture and introduced a greater need to address productivity and cost issues. From this has emerged a profit-oriented management focus that seeks to reduce costs and increase profuctivity, while ensuring increased safety levels. One mechanism to achieve this is increasing capacity through management strategies rather than expansion policies. This also requires changes in the culture and organisational structure of airports. This is achieved through the adoption of capacity management techniques provided by improved thechnology together with cultural and organisational changes, particularly in group processess and organisational processes. The evidence from airport managment studies suggests that these changes result in premium management skills with an emphasis on proactive management approaches to commercial issues.
Original languageEnglish
Title of host publicationBusiness and informatics
Subtitle of host publicationcurrent trends : part 2
EditorsHelena Kisilowska, Jan Seruga
Place of PublicationWarsaw
PublisherCollege of Social Sciences and Administration, Warsaw University of Technology
ISBN (Print)9788385964964
Publication statusPublished - 2006
Externally publishedYes


  • capacity management
  • management accounting
  • airport management
  • aviation industry


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