Using market segmentation to increase household electricity conservation

David Gray, Belinda Bean

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review


Australia is the highest per capita emitter of carbon dioxide in the world, therefore improving energy conservation efforts is important to Australia’s economic, social and environmental wellbeing as it is also important to a range of other countries. Social marketing provides a means of affecting the required societal paradigm shift. This paper focuses on motivating electricity conservation efforts in residential New South Wales (NSW), Australia through hypothetical consequence incentive packages (i.e. financial reward and feedback frequency). Segmenting NSW residents according to Environmental Attitudes and Beliefs (EAB) allows a meaningful study of consumer proclivity to conserve household electricity. It is proposed that incentive packages for energy conservation campaigns will be most effective when targeted specifically to each of the EAB segments. This paper investigates interactions between EAB segment and incentive packages for both consumer likelihood to conserve electricity and preference. A cross sectional survey of 188 respondents from metropolitan N.S.W. residents was conducted to identify the respondents’ likely EAB segment, their likelihood to conserve under various incentive packages, preference ranking of the packages, and demographic information. The resulting analysis provides support for the EAB segments differing in their preference for incentive packages and in their likelihood to conserve everyday household electricity consumption. An important policy implication of this research is that policy makers would be better advised to design marketing communication and intervention programs segmented and targeted to specific EAB segments rather than a mass media campaign.
Original languageEnglish
Title of host publicationAM2008 conference proceedings
Subtitle of host publicationAcademy of Marketing Annual Conference : reflective marketing in a material world
Place of PublicationAberdeen, Scotland
PublisherAcademy of Marketing
Number of pages14
Publication statusPublished - 2008
EventAcademy of Marketing Conference (2008) - Aberdeen, Scotland
Duration: 7 Jul 200810 Jul 2008


ConferenceAcademy of Marketing Conference (2008)
CityAberdeen, Scotland


Dive into the research topics of 'Using market segmentation to increase household electricity conservation'. Together they form a unique fingerprint.

Cite this