Utilizing enterprise resource planning in decision-making processes

Bahram Bahrami*, Ernest Jordan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

3 Citations (Scopus)


This paper reports on findings from a research project investigating Enterprise Resource Planning (ERP) and its utilization on decision-making processes in Australian organizations. The focus of the study is to reveal if and how the vast amount of data, which is generated by ERP systems, could improve decision-making processes on strategic and tactical levels. The findings are based on data consists of information collected in two phases by semi-structured interviews and survey. Findings from two phases of data collection is used to build a System Dynamics model as an exploratory vehicle to verify findings and formulate practical scenarios to help managers utilizing enterprise systems for their more strategic benefits such as decision-making.

Original languageEnglish
Title of host publicationInnovation and future of enterprise information systems
Subtitle of host publicationERP future 2012 conference, Salzburg, Austria, November 2012: revised papers
EditorsFelix Piazolo, Michael Felderer
Place of PublicationHeidelberg
PublisherSpringer, Springer Nature
Number of pages16
ISBN (Electronic)9783642370212
ISBN (Print)9783642370205
Publication statusPublished - 1 Jan 2013
EventERP Future 2012 Conference - Salzburg, Austria, Salzburg
Duration: 8 Nov 201212 Nov 2012


ConferenceERP Future 2012 Conference

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