Utilizing health analytics in improving emergency room performance

Mohamed Khalifa*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

2 Downloads (Pure)


Emergency room performance improvement has been a major concern for healthcare professionals and researchers. ER patients' length of stay and percentage of patients leaving without treatment are two of the most important indicators for performance monitoring and improvement. The main objective of this study is to utilize health analytics methods in identifying areas of deficiency, potential improvements and recommending effective solutions to enhance ER performance. ER data of 2014 were retrospectively retrieved in January 2015 and analyzed for significant variables affecting inpatient admission rates. Patient Acuity Level was the significant variable on which the recommendations were based. A Fast-Track area was redesigned and dedicated for managing lower acuity level patients; CTAS levels 4 and 5. The performance of the ER has been monitored for the first six months of 2015 and compared to 2014. 29% improvement was achieved on shortening the total ER LOS and 30% improvement was achieved on the percentage of patients leaving ER without treatment.

Original languageEnglish
Title of host publicationNursing Informatics 2016
Subtitle of host publicationeHealth for all : every level collaboration - from project to realization
EditorsWalter Sermeus, Paula M. Procter, Patrick Weber
PublisherIOS Press
Number of pages5
ISBN (Electronic)9781614996583
ISBN (Print)9781614996576
Publication statusPublished - 2016
Externally publishedYes
Event13th International Conference on Nursing Informatics, NI 2016 - Geneva, Switzerland
Duration: 25 Jun 201629 Jun 2016

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365


Other13th International Conference on Nursing Informatics, NI 2016

Bibliographical note

Copyright 2016 IMIA and IOS Press. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


  • Emergency room
  • ER length of stay
  • Health analytics
  • Improving performance
  • Patients left without treatment

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