Video browsing

a study of user behavior in online VoD services

Liang Chen, Yipeng Zhou, Dah Ming Chiu

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

33 Citations (Scopus)

Abstract

A big portion of Internet traffic nowadays is video. A good understanding of user behavior in online VoD systems can help us design, configure and manage video content distribution. With the help of a major video on demand (VoD) service provider, we conduct a detailed study of user behavior watching streamed videos over the Internet. We engineered the video player at the client side to collect user behavior reports for over 540 million sessions.In order to isolate the possible effect of session quality of experience (QoE) on user behavior, we focus on the sessions with perfect QoE, and leave out those sessions with QoE impairments (such as freezes). Our main finding is that users spend a lot of time browsing: viewing part of one video after another, and only occasionally (around 20% of the time) watching a video to its completion. We consider seek (jump to a new position of the video) as a special form of browsing - repeating partial viewing of the same video. Our analysis leads towards a user behavior model in which a user transitions through a random number of short views before a longer view, and repeats the process a random number of times. A purely abstract version of such user behavior model was proposed by Wu et al [1] as a closed queueing network formulation. Our study uncovers the parameters and distributions of such a stochastic behavior model based on observations in practice.
Original languageEnglish
Title of host publication22nd International Conference on Computer Communication and Networks
Subtitle of host publicationICCCN 2013, Conference Proceedings
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages1-7
Number of pages7
ISBN (Electronic)9781467357753
ISBN (Print)9781467357746
DOIs
Publication statusPublished - 2013
Externally publishedYes
Event2013 IEEE 2013 22nd International Conference on Computer Communication and Networks, ICCCN 2013 - Nassau, Bahamas
Duration: 30 Jul 20132 Aug 2013

Conference

Conference2013 IEEE 2013 22nd International Conference on Computer Communication and Networks, ICCCN 2013
CountryBahamas
CityNassau
Period30/07/132/08/13

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