Web based communication and online social networking in the New South Wales planning system

Wayne Williamson

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

Abstract

This paper looks at the growth of web based communication for planning practice in local government over a three year period. Despite communication with the community being an integral part of local government functions, the types of communication being used are rarely monitored or analyzed. This paper provides a longitudinal comparison of the types of web based communication, including social media and smart-phone applications being employed by Local Government in New South Wales (NSW), Australia,and investigates the activity and sentiment of twitter accounts for a sample of local government agencies. The paper concludes with a discussion of the growth of social media.
Original languageEnglish
Title of host publication6th State of Australian Cities Conference
Place of PublicationSydney
Pages1-18
Number of pages18
Publication statusPublished - 2013
Externally publishedYes
EventState of Australian Cities Conference (6th : 2013) - Sydney, Australia
Duration: 26 Nov 201329 Nov 2013

Conference

ConferenceState of Australian Cities Conference (6th : 2013)
CountryAustralia
CitySydney
Period26/11/1329/11/13

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