Abstract
This paper looks at the growth of web based communication for planning practice in local government over a three year period. Despite communication with the community being an integral part of local government functions, the types of communication being used are rarely monitored or analyzed. This paper provides a longitudinal comparison of the types of web based communication, including social media and smart-phone applications being employed by Local Government in New South Wales (NSW), Australia,and investigates the activity and sentiment of twitter accounts for a sample of local government agencies. The paper concludes with a discussion of the growth of social media.
| Original language | English |
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| Title of host publication | 6th State of Australian Cities Conference |
| Place of Publication | Sydney |
| Pages | 1-18 |
| Number of pages | 18 |
| Publication status | Published - 2013 |
| Externally published | Yes |
| Event | State of Australian Cities Conference (6th : 2013) - Sydney, Australia Duration: 26 Nov 2013 → 29 Nov 2013 |
Conference
| Conference | State of Australian Cities Conference (6th : 2013) |
|---|---|
| Country/Territory | Australia |
| City | Sydney |
| Period | 26/11/13 → 29/11/13 |