@inbook{f1ab186a393d4c8faac3c37091f80c11,
title = "'We're just going to be talking about you ... ': identifying deficits and achieving quality in nurse-patient discourse",
author = "Sally Candlin",
year = "2011",
language = "English",
isbn = "9780230249721",
series = "Palgrave studies in professional and organizational discourse",
publisher = "Palgrave Macmillan",
pages = "119--136",
editor = "Candlin, {Christopher N.} and Jonathan Crichton",
booktitle = "Discourses of deficit",
address = "United Kingdom",
}