What do we mean by e-procurement? A private hospital perspective in Australia

Margaret Chan*, Vincent Pang, Deborah Bunker, Stephen Smith

*Corresponding author for this work

Research output: Contribution to conferencePaperpeer-review

Abstract

This paper is based on an exploratory case study of four individual hospitals within a large Australian Private Health Group. Five e-procurement issues were investigated from a business perspective. Findings highlight that hospitals perceived that they had an e-procurement system but that the system merely generated a fax purchase order and faxed this directly to the supplier's facsimile machine, i.e. it was not transmitted electronically via the Internet. Findings for price reduction and practice for Direct Vs Indirect goods contradict previous research findings. Nevertheless, reducing wastage, lowering inventory and administration costs were evidently realised. Inadequate user training was a major issue during the implementation process but was later overcome by building a training centre. This paper prompts a challenge for IS/IT academics and practitioners to educate organisations on the definition and adoption of an eprocurement system to enhance benefits across the organisations.

Original languageEnglish
Pages1353-1361
Number of pages9
Publication statusPublished - 2006
Externally publishedYes
Event10th Pacific Asia Conference on Information Systems: ICT and Innovation Economy, PACIS 2006 - Kuala Lumpur, Malaysia
Duration: 6 Jul 20069 Jul 2006

Conference

Conference10th Pacific Asia Conference on Information Systems: ICT and Innovation Economy, PACIS 2006
CountryMalaysia
CityKuala Lumpur
Period6/07/069/07/06

Keywords

  • Adoption
  • Business perspective
  • Direct Vs indirect goods
  • E-procurement
  • Implementation process
  • Strategy

Fingerprint

Dive into the research topics of 'What do we mean by e-procurement? A private hospital perspective in Australia'. Together they form a unique fingerprint.

Cite this