What's wrong with customer satisfaction modelling and how to fix it

Con Korkofingas

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	137-142
Number of pages	6
Journal	The Business Review, Cambridge
Volume	2
Issue number	2
Publication status	Published - 2004

Cite this

@article{00ac82bace8f4b28817533ae9913c5c5,

title = "What's wrong with customer satisfaction modelling and how to fix it",

author = "Con Korkofingas",

year = "2004",

language = "English",

volume = "2",

pages = "137--142",

journal = "The Business Review, Cambridge",

issn = "1540-1200",

publisher = "The Business Review",

number = "2",

}