Work characteristics and employee outcomes in local government

Andrew J. Noblet, John McWilliams, Stephen T. T. Teo, John J. Rodwell

Research output: Contribution to journalArticlepeer-review

22 Citations (Scopus)


The overall objective of this study was to examine the work characteristics that make significant contributions to extra-role performance (as measured by the helping dimension of citizenship behaviour) and employee wellbeing (measured by job satisfaction and psychological health) in a local government. The work characteristics examined were based on the demand-control-support (DCS) model, augmented by organization-specific characteristics. The results indicate that characteristics described in the core DCS are just as relevant to extra-role performance as they are to more traditional indicators of job stress. Although the more situation-specific conditions were not predictive of citizenship behaviour, they made unique contributions to job satisfaction.
Original languageEnglish
Pages (from-to)1804-1818
Number of pages15
JournalThe International Journal of Human Resource Management
Issue number10
Publication statusPublished - 2006


  • work characteristics
  • organizational citizenship behaviours
  • local government reform
  • Australia


Dive into the research topics of 'Work characteristics and employee outcomes in local government'. Together they form a unique fingerprint.

Cite this