Work characteristics and employee outcomes in local government

Andrew J. Noblet, John McWilliams, Stephen T. T. Teo, John J. Rodwell

Research output: Contribution to journalArticlepeer-review

22 Citations (Scopus)

Abstract

The overall objective of this study was to examine the work characteristics that make significant contributions to extra-role performance (as measured by the helping dimension of citizenship behaviour) and employee wellbeing (measured by job satisfaction and psychological health) in a local government. The work characteristics examined were based on the demand-control-support (DCS) model, augmented by organization-specific characteristics. The results indicate that characteristics described in the core DCS are just as relevant to extra-role performance as they are to more traditional indicators of job stress. Although the more situation-specific conditions were not predictive of citizenship behaviour, they made unique contributions to job satisfaction.
Original languageEnglish
Pages (from-to)1804-1818
Number of pages15
JournalThe International Journal of Human Resource Management
Volume17
Issue number10
DOIs
Publication statusPublished - 2006

Keywords

  • work characteristics
  • organizational citizenship behaviours
  • local government reform
  • Australia

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