Worker outcomes of LGBT-supportive policies: a cross-level model

Shaun Pichler, Enrica Ruggs, Raymond Trau

Research output: Contribution to journalArticlepeer-review

21 Citations (Scopus)


Purpose: The purpose of this paper is to develop a cross-level conceptual model of organizational- and individual-level outcomes of lesbian, gay, bisexual, and transgender (LGBT)-supportive policies for all workers regardless of their sexual orientation.

Design/methodology/approach: This is a conceptual paper based on an integration of propositions from perceived organizational support and organizational justice theories.

Findings: The model suggests that LGBT-supportive policies should be related to perceptions of organizational support directly and indirectly through diversity climate and perceptions of distributive, procedural, and interactional justice.

Practical implications: The model implies that employees should feel more supported and more fairly treated among firms with LGBT-supportive policies and practices, and that these feelings will be reciprocated.

Originality/value: This is the first paper to develop propositions about the outcomes of LGBT-supportive policies for all workers, and advances the literature by developing a multi-level model of outcomes of these policies.
Original languageEnglish
Pages (from-to)17-32
Number of pages16
JournalEquality, Diversity and Inclusion
Issue number1
Publication statusPublished - 2017
Externally publishedYes


  • Diversity management
  • LGBT-supportive policies
  • Organizational justice theory
  • Perceived organization support theory
  • Sexual diversity climate


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